Sadh Samaj Charitable Trustसेवा ही उद्देश्य · Since 2010

Refund and Cancellation Policy

Last updated: 21 October 2026

Donations to Sadh Samaj Charitable Trust are voluntary and are normally not refundable, because they are put to work quickly – often the same day, as meals and medicines. We will, however, put right a genuine mistake.

When we refund

  • You donated a wrong amount, or the same donation went through twice.
  • Your account was debited but the payment failed or no receipt was issued.
  • The payment was made without your authorisation.

How to ask

Write to donate@sadhsamajtrust.org or call +91 93157 30449 within 7 days of the donation. Give your name, the date, the amount and the transaction reference (UPI/UTR or payment ID).

What happens next

  • We reply within 3 working days.
  • An approved refund is sent back to the original payment method (the same card, UPI ID or bank account) within 7–10 working days. When it will show in your account depends on your bank.
  • If a receipt was already issued for the donation, it is cancelled.

Cancellation

A one-time donation cannot be cancelled once the payment is complete. If you have set up a recurring donation, you can stop future payments at any time by writing to us or through your bank’s or UPI app’s mandate settings. Payments already made are not refunded.

Failed payments

If your account is debited but the payment fails, the bank or payment partner usually reverses the amount automatically within 5–7 working days. If it does not, contact us with the reference and we will follow it up.

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